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    Smart Omotenashi (Hospitality) on LINE” at G20 FUKUOKA. World Leaders in FinTech Experience "No Search, No Translation, No Wallet" Shopping

    Smart Omotenashi (Hospitality) on LINE” at G20 FUKUOKA. World Leaders in FinTech Experience
    [Notice] Effective October 1, 2023, LINE Fukuoka has changed its company name to LY Communications. Articles published on or before September 30, 2023 were written with our former company name.
    LINE reveals its Cashless Payment & Communication features, the key to a cashless society, exclusively via the G20 FUKUOKA LINE official account.

    Blockchain, cryptocurrency, trade war, fintech etc.
    World leaders had gathered together for discussions on recent issues at the G20 Finance Ministers and Central Bank Governors’ Meeting on June 8 (Sat.) and 9 (Sun.), 2019.

    LINE invited attendees and press who had joined this G20 Fukuoka to try out their new Cashless Payment & Communication features, the key to a cashless society, via the G20 FUKUOKA LINE official account (LINE ID: @G20 FUKUOKA_LINE. Languages supported: Japanese and English).


    "No Search, No Translation, No Wallet" Smart Omotenashi (Hospitality) on LINE

    According to a Japan Tourism Agency survey, common problems faced by visitors to Japan include finding out about places to visit and restaurants, communicating with staff at places they visit, and payment methods*.
    Through the G20 FUKUOKA LINE official account, LINE will introduce its Cashless Payment & Communication features, which allow people to find out about tourist spots and restaurants without needing to search for them, order without needing an interpreter, and pay without their wallet. Travel couldn't be any easier than this!

    Please find more information  here

    You can try some of the features by adding “G20 FUKUOKA_LINE” official account as a LINE friend.

    ja

    Moving forward a truly cashless society is a compulsory issue of growing the local economy via inbound tourism


    One effective way of combating the problems of declining birth rates and an aging population on Kyushu's economy is by investing in inbound tourism.
    In order to offer easy payment services for foreign tourists, and also to enable our member stores to add foreign tourists to their domestic customer base, we announced our vision of a "Global Alliance" in 2019. We intend to make it possible for visitors to Japan from participating countries and regions such as South Korea and China to pay at LINE PAY member stores without having to download any new apps or register for any new services*.

    However, facilitating payments is not the only challenge at hand here. What about all the communication issues that can arise before and after payments are made, and the lost transactions that can result? We believe that facilitating smooth communication is essential to satisfying the needs of foreign tourists visiting Japan.
    The LINE Group has been closely involved with Fukuoka City's move towards cashless transactions, participating in cashless transaction trials and the like. We have come a long way together, even making it possible to pay city taxes and other bills via LINE Pay since April 2014, but we're not finished yet! We don't want cashless payments to simply be an alternative to paying with cash, but rather something that will impact and enrich the lives of the people of the city. Facilitating communication around transactions is a vital piece in this puzzle.

    We look forward to introducing our comprehensive range of features to both Japanese and foreign attendees at the G20 event, and to the valuable feedback that we will get from this regarding the usability of these services.

    The LINE Group isn't stopping here. We will continue to be exploit our cutting-edge technologies in areas such as AI and FinTech in order to make a prosperous and convenient Smart City a reality*.


    Contact Us

    “Smart City Fukuoka” is a development project undertaken by LINE Fukuoka based on the Comprehensive Partnership Agreement with Fukuoka City, which aims to realize a more convenient city with a richer quality of life.

    Smart City Fukuoka Case Studies
    https://linefukuoka.co.jp/en/project/smartcityproject/
     

    LINE Fukuoka’s latest udates
    LINE Official Account(LINE ID:@linefukuoka)



    References (all links are to Japanese pages)

    *Japan Tourism Agency - Readying Japan for Foreign Visitors Survey Results Heisei Year 30 (2018)
    *LINE Pay's Vision of a Global Alliance
    *Fukuoka City's Moves Toward a Smart City
     

    LY Communications Official social media accounts

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